Dylan Friedmann

As VP Client and Partner Engagement, Dylan is responsible for the client experience; business development, relationship management, training, communications and marketing to all levels of APEXA clients. APEXA clients include Insurance carriers, MGA’s and the broker market. // En tant que vice-présidente expérience clients et partenaires, Dylan est responsable de l'expérience client, du développement des affaires, de la gestion des relations, la formation, la communication et du marketing pour tous les niveaux de clients d’APEXA. Les clients d’APEXA comprennent les assureurs, les agents généraux et le marché des courtiers.

Recent Posts

Life is Good... Who Knew?

August 1, 2018 at 9:16 AM / by Dylan Friedmann posted in apexaprotips, Life Insurance

Over the years, I’ve come to notice that we can lose sight of the far-reaching impact of what we do. Based on interactions I’ve had with many people, both industry insiders and the general public, there’s a common tendency to undervalue the importance of the life and health insurance industry to Canadians, our economy, and quality of life. We often overlook the fact that it can make or break the outcome of any given situation.  Even those of us who work “in the business” are not immune to this mentality.  At times, I’ve felt the need to defend our field, which says to me we may not be doing a good enough job at disseminating our message.

Here are a few key points that, as advisors and industry employees, we can keep in mind when working with clients. Sometimes all professionals in our field may need a little reminding of the scope and impact of the passionate work we do as part of the life and health insurance workforce (or at the very least, to remind us of our bragging rights).

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Summer Success: How to Beat the Sales Slump

July 18, 2018 at 10:24 AM / by Dylan Friedmann posted in How-to, apexaprotips, Life Insurance

If you’re an insurance advisor, the picture I’m about to paint may seem all-too-familiar to you. It’s the middle of summer, your clients and prospects are on vacation, and you find your work days getting shorter and moving slower. Before you throw your hands in the air and book a trip to Riviera Maya, know that there are advisors in the alternate camp, those who see summer as a great time to write business, develop future sales, review their annual plan, brush up their skills or catch up on all the industry change.  Read these tips on how you can make the most of the dog days of summer, and you may just reconsider what your summer activities look like.

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Putting in the Face Time: Why You Should Attend These Top Conferences

June 28, 2018 at 3:44 PM / by Dylan Friedmann posted in Life Insurance Conference, Advice for Life Insurance Advisors

APEXA has been #ontheroad for a number of weeks, in part because it is conference season!  I was pleased to have been a presenter or panelist at three of our industry’s most content-rich conferences. There are many compelling reasons to attend industry conferences, including the fact that in our world of electronic communication and conference calls, they provide an opportunity to meet your colleagues and to interact face-to-face, dialogue, stay current, share, and collaborate.

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[On the Road] - Why You Should Attend Le Congres de l'assurance et de l'investissement in 2018

December 18, 2017 at 3:47 PM / by Dylan Friedmann posted in Life Insurance Conference

Over the years I have travelled the country and been fortunate enough to partake in some exciting industry events. Le Congres de l’assurance et de l’investissement is a great example of a convention that brings people together to discuss timely industry topics. Organizers describe the purpose of the day as inviting of all sectors of the life and health insurance industry to an event that drives development in the industry - based on the dialogue and information sharing of which I was able to partake, I would say they “Nailed It!”  (as the saying goes).

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Optimizing your Administration in 2017

January 4, 2017 at 5:06 PM / by Dylan Friedmann posted in Life Insurance Compliance, Advice for Life Insurance Advisors

Do you ever find yourself asking …”Isn’t there a better way to do this?”

Administration – like it or not – is a key component to the success of any business, including being a successful Advisor. As an insurance professional, the idea of “administration” encompasses many things; but can be categorized into two large buckets: client & business management and operational requirements.

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APEXA - Simplifying Administration for the Life Insurance Industry

October 14, 2016 at 3:09 PM / by Dylan Friedmann

As an active licensed advisor, you are an insurance professional. You have acquired certifications and continue with ongoing education, spend time honing your presentation skills, keep current on changes in the market and on new products, you are great with clients and have refined the ability to make complicated concepts understandable no matter your client’s financial acumen. Being client focused also means that you have to keep in touch with your clients and be aware of their changing needs. This is what you do well!

So how much do you love administration?

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Modern Technology and Data Security with APEXA

August 30, 2016 at 2:54 PM / by Dylan Friedmann posted in Life Insurance Compliance, Life Insurance

Today, many organizations strive for efficiencies, real time responses and focus on making things fast and simple for users. Translation: more and more industries embrace technology and process automation.

The insurance industry has started to incorporate more technology solutions into various segments. There are client facing insurance tools, electronic applications, quoting services and aggregation of data as it relates to insurance customers. 

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[Communication Series] Three Topics for the Modern Advisor - Part 3

May 13, 2016 at 3:20 PM / by Dylan Friedmann posted in Life Insurance advisors, Advice for Life Insurance Advisors

Robo Advisors – How will they impact you?

Welcome to the 3rd installment of my 3 piece series, 3 Topics for the Modern Advisor. To recap the first segment examined Gen Y, Gen X and Baby Boomers, followed by a look at Social Media who in the industry is using it and how. Now it is time to consider the robo advisor.

Everyone is talking about how Robo advisors will change the landscape of the industry. This is a topic that is still under debate, the what, who, why and how of the Robo Advisor. 

Let’s start at the beginning. What is a Robo Advisor?

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[Communication Series] Three Topics for the Modern Advisor - Part 2

April 29, 2016 at 2:00 PM / by Dylan Friedmann posted in Life Insurance advisors, Advice for Life Insurance Advisors

Who is Using Social Media? Are You Missing the Party? 

To continue my three part series: “Three Topics for the Modern Advisor” I am going to take a closer look at social media and how it impacts your clients and your business.

We already learned that Gen Y, Gen X and Baby Boomers have different online and social media habits. However, they collaborate with their advisor using technology and research and buy insurance online. When looking at social media the questions that arise include: who is using social media, how is it being used and are you missing out if you aren’t creating your own social media footprint?

The answer to our first question is simple, many people in the insurance industry are using social media: consumers, brokers and insurance companies alike.

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[Communication Series] Three Topics for the Modern Advisor - Part 1

April 15, 2016 at 10:00 AM / by Dylan Friedmann posted in Life Insurance advisors, Advice for Life Insurance Advisors

In our ever-changing, fast paced and technology-driven world, Life Advisors are in a constant balance between prospecting for new clients with relating to the ones they currently have. With publications and new information continually being uploaded to the web, what exactly should be on the modern advisor’s radar? The honest answer is, lots of things really, but in this series we will look at three inter-connected concepts that we know will benefit advisors working in today’s business environment.

  • Gen X, Gen Y and the Baby Boomer – Who are they?
  • Social Media, who is using it and are you missing the party?
  • Robo Advisors – How will they impact you?

For today’s post, I’d like to shed light on the first topic:

Gen X, Gen Y and the Baby boomer – Who are they?

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