You and your team have worked really hard to communicate and make everybody aware and excited about your change. You’ve shared the knowledge they need to be successful and through practice, feedback, and coaching you know they have the ability. The last step in achieving success in your change management strategy means making sure your team proceeds to embrace the change they’ve implemented.
“If it were easy, everyone would do it.” We’ve heard this saying time and time again, applied to every difficult scenario under the sun… But the truth is, it’s not easy to accurately assess your clients’ needs through an objective lens. Sincere. Genuine. Honest. All of these adjectives carry a positive connotation. They are the qualities that we collectively strive to be perceived as by our clients. But, what even the most skilled Advisors can struggle to suppress is inherent BIAS.
Our clients and industry peers often commend us on the contracting capabilities APEXA offers. Our team worked tirelessly to develop this functionality, and we strive to enhance it every day. But, what can sometimes be overlooked are the compliance benefits of APEXA. Before we delve deeper into our compliance capabilities, let's explore the role of compliance in the life insurance industry.
A huge part of what we do at APEXA is work with our clients as they embark on the path to change. Moving towards an industry solution for Advisor compliance and contracting is more than a big step towards standardization, it is implementing new technology and changing the way our clients’ teams complete their work on a daily basis.
Yes, we’re talking change again. The reason is simple: change is necessary; change helps us move forward and if you are going to do it, you might as well do it right.
Our series about change management is written to equip you with the tools to help yourself and your team as you encounter change. You have to plan change, but you also have to understand the people aspect of change in order to make sure it is effective.
As many of our clients begin to approach the day they go live on APEXA, they often ask us what they can do to maximize Advisor registration. There are certain tactics your organization can adopt that will help to pique the interest of your Advisor base and help ensure registration levels are high, right off the bat. We spoke to our clients who had the highest Advisor registration rates and conducted our own research on which tactics work best and based on that, here are our top five suggestions to boost Advisor registration on APEXA.
The story of APEXA is not unlike that of other successful industry-changing businesses: it started with a vision, which turned into an idea, and then, with some invaluable support and an all-star team, that vision came to fruition. That really is just the first part of the APEXA story, as this platform is becoming an industry staple. The group of MGAs and Carriers that played a key role in the development of APEXA can appreciate how a single digital solution that connects an industry and standardizes Advisor contracting and compliance oversight is the right solution and the path forward. We are excited to share that those MGAs and Carriers have announced that APEXA will soon be the sole avenue to process new distribution contracts.
We have talked about how change can be good, even though at first it seems overwhelming or is unexpected. Change within the workplace or team has even more nuances to consider as it impacts many people in different ways.
In our blog Change is Good …..If You Know How to Manage It, we talked about how a comprehensive, organized approach is key for effective change management.
Change is challenging. It happens everyday. It is unavoidable. But it is manageable. Once you know how to manage it, the anxiety and dread we typically associate with deviating from the routine will start to dissipate. Some changes are small, like changing a brand you are used to, or taking a new route to work. But, there are also bigger changes, like adding a new pet to the family, relocating to a different city; or even process changes at work that affect how you perform in your role each day. Regardless of the scope or impact a change will have on your work or personal life, it is not something that needs to be feared if you are well-equipped to handle it.
In this time of rapid technological progression, many companies have had to alter or reinvent their operational processes in some way. This fact is not new. But, what we often don’t realize is that in order to successfully integrate operational changes, those in charge of doing so must proceed with care. What I mean by this is, it is crucial that company-wide transitions must consider all aspects of how they will affect the business. This is why having a comprehensive change management strategy is essential.