Documents Available Notification (AODA)

Dear Valued Clients and Visitors,

APEXA has created policies and procedures to meet their obligations regarding customer service outlined in the Integrated Accessibility Standards under the Accessibility for Ontarians with Disabilities Act. 2005.

Our accessibility policies are available for your review in a number of formats. Should you wish access to these documents in another way, please notify: marketing@apexa.ca

Statement of Organizational Commitment

APEXA is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act and Ontario’s accessibility laws.

Download the Statement of Organizational Commitment

Alternate Format Request Form

APEXA is committed to providing accessible, quality services. Communications in alternate formats will be made available upon request within a reasonable time period in a mutually agreed upon format. Please complete and submit the below form to marketing@apexa.ca to submit a request. 

Accessibility Standards for Customer Service Record of Customer

Feedback – We are constantly looking for ways to improve. Please share your thoughts about Accessibility at APEXA by email at marketing@apexa.ca.