Blog

If you are one of our valued MGA and Carrier clients on APEXA, you have probably been on the platform for quite some time now. Your teams have adopted and embraced a digital path for contracting, compliance and screening, invited thousands of advisors to join the platform and processed even more contract requests and action items in the system. What a journey it has been!

As an Advisor, a key part of the screening, contracting and annual attestation processes, is ensuring that all sections within your APEXA profile are accurate and up to date. This includes the responses provided in the CLHIA Advisor Screening questionnaire – specifically questions #43 which pertains to the Advisor Disclosure Statement and #44 which pertains to Needs-Based Sales Practices.

As an advisor, you may already be on APEXA, having been invited by a carrier or MGA, completed the profile setup process and, for some time now, been maintaining your profile data. Or you may only recently have received your first invitation to join APEXA. Regardless, we are happy you’re a part of APEXA, the industry platform for compliance and contracting.

Invitations to join APEXA will be sent to advisors not only when you are new to the platform, but also when a legacy contract is being added to APEXA for the first time. Here’s some best practices for how to handle APEXA invitations when they come your way.

As you are likely aware, it is a requirement for advisors to complete a criminal background check as part of the contracting process on APEXA. To ensure maximum security, APEXA partners with Sterling BackCheck, One of the main background check providers in Canada, to perform this check for advisors or shareholders who are involved in a net new contract.

Corporation profiles on APEXA capture all the mandatory information required by your MGA and carrier partners for new contracting and ongoing monitoring. This includes items such as a breakdown of company ownership, your Articles of Incorporation or Certification of Incorporation, provincial licenses issued to your corporation and maybe even a separate corporate E&O certificate. 

When you setup or make updates to a corporate profile on APEXA, our Document Validation Team works behind the scenes to review the information in each section of the profile, to ensure you have met the business rules set out by our partners and regulators.

This past year, our product and development teams have been working hard behind the scenes on some very important updates within APEXA. One of our key initiatives has been aligning our application with the guidelines set out in the Accessibility for Ontarians with Disabilities Act (AODA), a law that makes Ontario more accessible and inclusive to people with disabilities. At APEXA, we believe in the importance of diversity and inclusion, and are happy to be a part of a broader effort to ensure that all people have equal access to goods, services and facilities.

With the January upon us, it’s a great time for Advisors to consider your continuing education plan for the new year to ensure you stay compliant with CE credit requirements. To help you with your planning, we pulled together the below list of CE requirements for each province.

And remember, you can stay organized and confidentially keep track of your CE credits by uploading them upon completion within your APEXA profile!

As an Advisor, when adding or editing an E&O policy, you may be wondering what exactly APEXA is looking for in the E&O Provider drop-down menu? Let’s break it down for you.

Hi, I’m Doram Dascaloff and I joined the APEXA team as a Client Implementation Lead (CIL) in June of 2022.

Compliance is the name of the game when it comes to APEXA. We understand how important it is for an advisor to maintain a good health status on their profile. And for an MGA or Carrier on APEXA, it’s just as important to maintain your profile.