Product distribution is essential to both agents’ and customers’ journeys. As digital options expand, expectations evolve because customers want instant access to their insurance information. While progress is underway, work still needs to be done on the industry’s distribution models so that they meet evolving demands, whether they are in person, digital, or a hybrid of the two.
Modernizing the Distribution Strategies of Life Insurance Products
August 17, 2021 at 11:00 AM / by Ibhaze Uduehi posted in Life Insurance Business as Usual / 3 minute read
Staff Feature - Meet Sarah Sheppard
July 28, 2021 at 11:00 AM / by Sarah Sheppard posted in Inside APEXA / 7 minute read
Hi, I’m Sarah Sheppard and I work at APEXA as a Client Implementation Lead.
Transitioning from Remote Work Back to the Office
July 27, 2021 at 11:00 AM / by Ibhaze Uduehi posted in APEXA from Home / 3 minute read
We are almost halfway through the third quarter of 2021. With that comes the anticipation of businesses reopening plus the excitement of summer.
Customer-centric Insurance Product Design
July 13, 2021 at 11:00 AM / by Ibhaze Uduehi posted in Life Insurance Business as Usual / 3 minute read
“CCIR and CISRO expect that the design of a new insurance product or significant adaptations made to an existing product take into account the interests of the target Consumers’ group. With the development of complex products that are sometimes difficult to understand, any weakness in the design or the related disclosure documents can increase the likelihood of inappropriate choices from Consumers.” - ccir-ccrra.org
Email Marketing Tricks for Advisors to Convert Leads
June 15, 2021 at 11:15 AM / by Ibhaze Uduehi posted in Life Insurance Business as Usual / 3 minute read
Previously, we gave an overview of how to approach email marketing in three simple steps. Now we’re diving deeper into the process of nurturing leads through sustainable email marketing campaigns.
Outsourcing Best Practices – Four Considerations for the Life Insurance Industry
June 1, 2021 at 11:00 AM / by Ibhaze Uduehi posted in Life Insurance Business as Usual / 2 minute read
“Outsourcing is defined as delegating to a service provider, over a defined period, the performance and management of a function, activity or process, that is or could be undertaken internally by the Insurer or the Intermediary itself.” – ccir-ccrra.
Email Marketing Tricks to Keep at Your Fingertips
May 18, 2021 at 11:00 AM / by Ibhaze Uduehi posted in Life Insurance Business as Usual / 1 minute read
As an Advisor in the Life Insurance Industry, creating relationships with the customer is essential. Email marketing is one of several channels through which relationships can be created and fostered. What is the recipe for success when it comes to email marketing? How should you structure the conversation and leave room for continuity after your first “welcome” message? Consider these three tips before you tackle your next email campaign:
Conflicts of Interest in Life Insurance
May 4, 2021 at 11:00 AM / by Ibhaze Uduehi posted in Life Insurance Business as Usual / 2 minute read
Whenever a business is at a crossroads, Conflict of Interest invites the conflicted party to think ethically in consideration of the customer’s needs. While the Fair Treatment of Customer’s guidelines centers on protecting the customer, the outcome of Conflict of Interest equally aims to ensure that all parties’ interests are taken into account when decisions are being made.
Change Management in the Life Insurance Industry
April 20, 2021 at 11:00 AM / by Ibhaze Uduehi posted in Life Insurance Business as Usual / 2 minute read
Change—in the right setting, at the right time, and with the right frame of mind—can be a good thing. Often, it is synonymous with growth, either in personal or professional life. More often than not, though, it can be a struggle to map out the process of going from the status quo to a more ideal situation.
Corporate Governance and Culture in Life Insurance
April 6, 2021 at 11:00 AM / by Ibhaze Uduehi posted in Life Insurance Business as Usual / 2 minute read
“A company’s corporate governance is important to investors since it shows a company’s direction and business integrity. Good corporate governance helps companies build trust with investors and the community. As a result, corporate governance helps promote financial viability by creating a long-term investment opportunity for market participants.” – Investopedia.