As we approach the end of 2021, ongoing discussions are revolving around the impact of the pandemic on the Canadian insurance and financial landscape, clients, and insurance providers. How do we manage all the recent changes, continue to improve, and tackle any new challenges that may come from initiatives which will be undertaken in 2022?
2019 was a year of collaboration and that is what APEXA has created and will continue to carry as we move forward in 2020. I started with APEXA in 2014, when it was merely an idea. As the first employee, there was no platform built; we did not have a team; we didn’t even have a name. I have witnessed so much over the last 5+ years, but 2019 has been unprecedented. The major accomplishments over the last year are truly a testament to the industry’s commitment to be constantly improving, modernizing and working digitally.